Customer Testimonials
You will see the glowing reports from our satisfied customers, using the original version of our software. After reading these you may be wondering how our new version can be better! But we are incorporating many suggestions for further improvements from our already-satisfied customers.
Mike Mortimer - Ardtaraig Fine Foods | web site |
"After a busy Christmas Season I felt that it was time to write and let you know how magnificently your New Broom software performed. Although it is difficult to quantify, the software must have saved us at least 40% of our
time compared to the year before. These time savings were made up of
greater accuracy, easier accounting of payments, delivery and tracking of
orders. In addition, looking up customer history was so easy.
"Your customer support has been second to none. Any problems were solved quickly and efficiently and the reporting system
will ensure that our accounts will be done in half the time.
"I look forward to your new updated software which promises to offer even
greater enhancements; especially the linking to internet order software.
"Thank you for improving our hectic Christmas period and making it almost
enjoyable!"
- Mike Mortimer
Morecambe Bay shrimps / Furness Fish | web site |
"We purchased the New Broom Software [TOPS] back in July 2003. Our Mail Order had got to the stage where we were struggling to process all the orders at Christmas, and we were having to turn custom away. This was mainly due to the time it took us to manually process our orders, Credit Cards and Stock etc.
"The New Broom system meant our credit cards transactions would take us a tiny fraction of the time it took us manually. The system would print out what stock we needed each day/week so we always knew what we needed and never ran out. Mainly due to the ability of this system we managed to process 50% more orders in December 2003 than we did in 2002, and now we can't wait to see what we can do this year
"Nor should we forget the first class help we received from New Broom when we had any little problem, their customer care has been excellent."
- Clare Worrall
Grasmere Gingerbread | web site |
"You give us a personal service, there is always someone there on the end of the phone who can help us through any problem/query - you give the best possible computer help - no computer jargon, simple and slow terms (ideal for me)!!
"The system allowed us to do a huge mail shot this Christmas, which then increased our normal Christmas sales by 20%.
"New Broom Software is easy to learn and good to use. We have had no major problems with it all!"
- Jacqui, Grasmere Gingerbread
Dundonnell Smoked Salmon | web site |
"Having arrived at Dundonnell Smoked Salmon at the start of the most hectic few weeks of our business year, I know I could not have coped at all l had it not been for New Broom Software which was already in place.
"I became very comfortable using the software in a matter of days and it helped me to keep on top of the despatches going out at any given time. Not to mention all the credit card transactions and carrier labelling. Help was never more than a telephone call away.
"I would certainly recommend it to anyone in the mail order business."
- Ann Lee
Robert E Fuller - Natural Images | web site |
"Just a note ... to say how delighted I am with my new system. It really is fantastic. Everything is so easy! How did I manage before?!
"It is so rare that you come across a business that 'actually does what they say they are going to do'. In fact you have gone far beyond this and I am sure that my case is not an isolated one. You have been brilliant throughout, both in terms of super efficiency and good humour.
" ... I really am impressed. This is definitely the best money I've ever spent!"
- Victoria Fuller
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